Manage customers and income

It's nice seeing you post your concern here in the Community, @dws3.

Let's work hand in hand to help fix this issue with the emails you sent to your supervisor.

Currently, we don't have a direct way to view the actual email that was sent to your supervisor since what you sent was an Accounts Payable report. We can see the emailed sales transactions in the history from the Sales menu.

We can send the report again and verify if the email entered was correct. You'll also want to utilize the CC feature in the email section to have a Carbon Copy of your email. Once you receive it, then your supervisor will also accept it.

If the issue persists, you can reach out to your supervisor to help you view the email.

To help you get the most out of your financial reports in the future, you can visit this handy guide: Customise reports in QuickBooks Online.

You can post anytime if you have questions about managing your reports in QuickBooks Online. Please know the Community has your back.