Thanks for getting back here in the thread, @jayeh.
We want to ensure we're able to supply you with the information you need to get through this situation and match transactions inside QuickBooks Online (QBO). That said, can you send us a screenshot of how the transaction reflects in your bank statement? Also, we'd like to know if the transaction won't show in your bank feed's For Review section or the one you've recorded inside your QBO company.
@jayeh, feel free to comment below or visit us here in the Community space so we can help you. Take care, and have a nice day!
