jonjus10
Level 1

Manage customers and income

1. I have 3 different types of customers. Each one requires a specific message on the invoice. We have members, sponsors and general business customers. I thought if I create 3 invoice templates with a different message in the content and email sections, I could simply change the default to the one type I am invoicing - but No. Regardless of which one I set as default, the content and email message only uses the last one I created.

2. If I create an invoice, then realise that it has used the wrong message, even if I go into Customise and change the message, I then have to delete the invoice and start over - is there a way to refresh the invoice format that I am not aware of?