Hi Sharon1251,
Thank you for the additional information. I would recommend contacting our Customer Care Team. That way, they can add your QuickBooks Online account to the ongoing Product Investigation number INV-90690 AU ONLY Tracking INV - Unable to perform any actions in QuickBooks, so that you'll get notification as soon as a fix is provided.
Here's how to contact support:
1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:
- Start a chat with a support expert. Live chat M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 8:00 PM, AEDT.
- Call us. M-F, 8:30 AM to 6:30 PM, AEDT.
Feel free to post your concerns in the Community or click the Reply button for follow-up questions about reports. We'll be happy to help. Have a good day!
