Chambury
Level 2

Manage customers and income

This is unacceptable with an accounts system, as others have saiid above we cannot simply delete or void paid transactions in the system just to add an existing invoice to a project. Moving forward may work but looking back impossible.

 

Its sad that after almost 3 years this is not resolved by the QB dev team for such a fundamental issue and design flaw = with the workaround proposed it should be prioritised as a bug linked to information governance and accountancy regulations.  if I go back and start voiding transactions then our VAT records would be affected, and having to go back and work through all previous invoices is too time consuming and open to mistake.

 

Its a massive shame, as seeing budget against spend is again a fundamental report that we should be able to access and would be a major gain in QB functionality. As it stands the functionality may be available but its useless unless we can track back over at minimum the previous 12 months.

 

Very slow in responding QB team.