Thank you for joining the thread, @pangeng. I'll share some details to help you verify if the email you received is for you and if it came from Intuit or QuickBooks Online (QBO).
Before anything else, know that I appreciate you for being alert on things like this. Intuit ensures the safety of the information that you've shared with us. You'll want to contact our QuickBooks Customer Care Team about this. They have the tools to help you identify if the email sent has something to do with your QuickBooks subscription or verify it came from our end. I'll gladly input the steps below so you can proceed. To begin, here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalised answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In addition, here's an article to learn how to determine potential phishing or spam emails: Identify suspicious activity, phishing scams, and potential fraud.
You can also check this page to know more on how we manage data: How we keep Your Data Safe.
The Community space is open 24/7 in case you have any additional QuickBooks-related concerns, @pangeng. It'll be my pleasure to help you out again. Take care, and stay hydrated!
