Rubielyn_J
QuickBooks Team

Manage customers and income

Thanks for getting back to this thread, @ShannonFord.

I'm here to assist you in reaching your goals in QuickBooks. However, I need more details about your concern.

I'd like to know if the project has an existing credit applied that caused the invoices to be zeroed out. I appreciate any extra information or any visual reference you can give, and it will help us isolate the issue and provide the best solution.

We'll keep an eye for your reply. Take care!