Let's try turning on the QuickBooks labs feature on an incognito window, kaz-familyaccoun.
There are times that an issue like this occurs when the system encounter a browser-related concerns. We can use these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, we can go back to a regular browser and clear its cache. We can also switch to a different supported browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge as alternative.
If you have other concerns, feel free to visit our Help Articles page.
Let me know how these steps work on your end. Keep safe!
