Hello there, @denis. Thanks for the details.
There are settings that QuickBooks Online (QBO) requires to display pages properly. These are:
- Screen resolution set to 1024x768 or higher.
- Dots-per-inch (DPI) set to "Normal" or "100%".
When working with QBO, it is recommended that you maximize the browser window, particularly if your resolution is 1024x768. To check these settings on your computer, here's what you'll need to do:
Windows 7
- Right-click any blank spot on the desktop.
- Select Screen Resolution. Then, make sure that the screen resolution is set to 1024x768 or higher.
- Choose Make text and other items larger or smaller and make sure that the DPI is set to Smaller - 100%.
Mac OS
- On the upper left, pick the Apple menu.
- Choose System Preferences.
- Select Displays.
- Make sure that the screen resolution is set to 1024x768 or higher.
Moreover, you can zoom out to make the page smaller. Just press the Ctrl key on your keyboard and the minus (-) key repeatedly.
If you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-Help.
Please let me know how it goes. I'll be looking forward to hearing back from you. Have a great day!
