@nancymatl
I am not sure whether the downgrade option is applicable to QBO ZA version. As a workaround, consider this option:
1. Explore and utilize the trial period of this tool to copy your data between QBO accounts
https://www.chronobooks.com#_r_chrono
2. Once you are ready to proceed, open a new account
https://quickbooks.grsm.io/South-Africa
Good luck!
