Manage Your Account
I'm here to help you get past the error message you've encountered and create your Purchase Order transaction in QuickBooks Online (QBO), @Imagine That1.
Purchase Orders (POs) in QuickBooks Online do not affect any of your accounts; instead, they simply help you keep track of what you order.
On the Purchase Order page, other than the Item details section, there's also Category details. Once you've entered information under the Item details section but left the Category column blank in the Category details, then this is the source of the error message.
You'll have to click the Category details drop-down arrow to view and select an account for your PO transaction. Please see the screenshot below for your reference.
In case the issue persists, you can also do browser troubleshooting steps to get rid of any cache-related issues.
You can use a private browser, then log in to your account and create a purchase order. If you can create one successfully, return to your regular browser and clear its cache. This will refresh the system and remove older data that causes viewing and performances issue.
Also, I'm adding these articles to learn more about copying an estimate onto PO and adding an accepted one to a transaction in QBO:
- Copy an estimate to a purchase order
- Add purchase orders to expenses, bills, or cheques in QuickBooks Online
Please keep me posted on how it goes in the comments below. Let me know if you have other concerns about managing your PO and supplier transactions in QBO. I'll gladly help. Take care always, @Imagine That1.
