Manage Your Account

Thanks for coming back and providing a screenshot of the error, rstanek.

I'm here with to ensure you'll get the right help in getting rid of this error when reactivating your account. I see you've already contacted our support team several times. However, I suggest reaching us back using the case number from your previous call. This way, the next representative will be able to know the troubleshooting steps you've taken so far so they can proceed to the other options in resolving the error. 

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

If you have other questions, just let me know. I want to make sure this issue gets resolved. Wishing you the best of luck.