Hi @jessicagarrettmi and @Dash27,
As per checking today, this is still an ongoing investigation. In the meantime, most of the QuickBooks issue is fix by following these troubleshooting steps.
Let's start using a private browser and log in to your QuickBooks account.
Use these keyboard shortcuts depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If this works, go back to your regular browser and clear the browser's cache to remove the log files and start with a clean slate. If the private browser doesn’t work, you can also use other compatible browsers with QuickBooks.
If you have any other concerns, feel free to reply to the tread. We’re here to help.
