Do not change your ID or PASSWORD. Get your banking OFF THE NET and out of the CLOUD! Please, do some research about online security, hacks, and breaches. They are strong and forceful. INTUIT is a good company with good products; however, they want to keep your payments coming in so they will always give a one-sided, biased, although thoughtful response. Make your own choice but from what you wrote, that EVERY TIME you post a bank transaction, you get hacked. Do yourself a favor and get a different way to handle this part of your life. Best wishes.
