Adrian_A
Moderator
Moderator
‎January 03, 2020 09:00 AM

Manage Your Account

This isn't the kind of experience that we want you to encounter, Dash27.

 

I'll take it as you're unable to resubscribe after you have been removed from wholesale billing. Our engineers are still in the process of finding the reason why you're unable to resubscribe.

 

While we are working to fix this issue, I'd recommend contacting our Customer Support team so you'll be added to the list of those affected users. Let me guide you with these steps:

 

  1. Click the ? Help icon.
  2. Click Contact Us.
  3. Enter I'm unable to resubscribe as your keyword.
  4. Click Let's talk.
  5. In the Choose a way to connect with us page, select either Start messaging or Get a callback.

 

 

I've also added these articles that has the information about Wholesale billing:

 

 

We appreciate your patience while we're working to have this issue a fix.

Reply