renierlewis
Level 3

Manage Your Account

Just to keep everyone updated. I contacted support today. 

Case 15100313121 is still experienced by all Capitec customers - Error 192 

 

"Capitec Bank - Personal Banking uses a security method that prevents us from adding it. Sign in to your bank's site, then try connecting again in a few hours. (192)"

 

I was issued a new case number 15111069571.

 

Kindly don't respond with that standard message to say that in the meantime we can upload via CSV answer, that is NOT a workable solution. We buy professional products like Quickbooks and expect them to work accordingly. Please escalate this matter and kindly get the problem resolved.