RCV
QuickBooks Team
QuickBooks Team
‎October 29, 2023 05:30 AM

Manage Your Account

We can perform some troubleshooting steps to get the Apps tab working, Aliciawong.

You might be experiencing some browser issues. The system occasionally behaves strangely when the browser frequently accesses pages that could be due to corrupted cache files.

To rectify this, let's perform a few troubleshooting solutions. I suggest using a different browser or a private window. Depending on the browser you're using, you can use these keyboard shortcuts: 

 

 

  • Ctrl+ Shift + N for Google Chrome A63.PNG
  • Ctrl + Shift + P for Mozilla Firefox A64.PNG and Microsoft Edge A65.PNG
  • Command + Shift + N for Safari A66.PNG

 

 

Once done, go back to the Apps tab on the left navigation bar again. If it works, go back to your regular browser and clear its cache to start fresh. Also, using other supported browsers can help us narrow down the cause of this unusual behavior.

 

Don't hesitate to post here in the Community for further assistance. I'm always here to help and ensure that your concerns are taken care of. 

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