BonJulius_G
QuickBooks Team

Manage Your Account

I understand how important it is for you to receive the OTP, as it is the only way to manage user access and protect your system and data, @Ammar SC.

 

Since this issue has already been reported, I recommend reaching out to our Live Support team for further updates. They can revisit the matter and work towards finding a resolution as quickly as possible.

 

Here’s how:

 

  1. Click the Help (?) icon in the upper-right corner.
  2. In the Help window, navigate to the Search tab and select "Contact Us" at the bottom.
  3. Type your concern and click Continue.
  4. Choose Callback or Chat to connect with a representative.

 

If you have any other QuickBooks questions, please reply to this thread. We’re here to help.