I appreciate you for taking proactive measures to address your issue, @Kannan1. I recognize your challenges with printing receipts and am here to guide you on the right path.
Since you've completed the troubleshooting steps and your printer can print test samples but not actual transaction receipts, the issue can be in the printer's settings. To address this issue effectively, I recommend contacting Epson customer service for specialized support. They can provide detailed guidance on troubleshooting and resolve the issue with your printer.
With GoPayments on the QuickBooks Online app, you can easily send an email containing payment information. This article will guide you through emailing this information: Email payment details using GoPayment in the QuickBooks Online app.
Additionally, I will add this article for your reference on how to accept payments on the go using your QuickBooks GoPayment app: Process payments in the GoPayment app.
Please feel free to reach out if you need more guidance printing your receipts with the Gopayments app. Your smooth business operation is a priority, and I'm here to help.
