GlinetteC
Moderator

Manage Your Account

I appreciate all the troubleshooting steps you've tried and providing additional detailed info about the issue, daybyday1.

 

Since none of the recommended steps work, I highly suggest contacting our Customer Care Support Team. They can share your screen and further investigate this unusual behavior in QBO. 

 

Here's how to contact them:

 

  1. From your Quickbooks Online company, click Help (?) at the top right.
  2. Hit Contact us.
  3. Enter " local currency doesn't appear when sending PDF", then click Let's talk.
  4. Choose an option to connect with a live support agent.

I've also added some links that contain information about how Multi-currency works and assigning it to a customer for your guide:

 

Post another question or leave a Reply below if you have other follow up questions.