JanbonN
QuickBooks Team
QuickBooks Team
‎September 11, 2024 08:55 PM

Manage Your Account

Hello there, Calvin. I’m here to share details about the missing Switch company button in QuickBooks Online (QBO).

 

Currently, there's an ongoing investigation (INV-111435) about the missing switch company option. Our Product Team is working to find a solution to this. We have a workaround which is to log out and log in for you to choose the account you will need to work on.

 

To be added to the list of affected users, I recommend contacting our support team to receive timely updates about the progress.

 

Here's how to reach a live representative:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.ContactSupportQBO.png

 

Additionally, you can run reports to get a comprehensive overview of your business finances.

 

Let us know if you have other concerns about the Switch company function in QBO. We're here to help you in any way we can.

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