Thanks for bringing this to our attention, narguna.
I see the challenge you've been through, and I'll share your experience with the relevant department so we can improve our services.
I want to share some updates regarding the INV-57779 and how you can be added to the list of the affected users.
The investigation is still ongoing to determine the reason why you're still encountered this issue. They’re diligently working to resolve this one as soon as possible. This way, customers can easily perform any tasks in QuickBooks.
We encourage all affected users to contact our QuickBooks Care Team. One of our specialists will assist you in signing up for the notification list. You’ll be notified via email once there’s progress about the investigation.
I've added an article for more details about the process: Update billing, payment, and subscription info in QuickBooks Online.
I'm also taking notes of your experience and improving our services in the future. If you have other concerns with QuickBooks Online, I'm all ears. Just post your reply here and I'll get back to you.
