I appreciate you for sharing the details on how you resolved your dashboard discrepancies, @faisalshivani.
I also admire you for providing an update on the browser you're using. I'm here to help and ensure you run your business seamlessly in QuickBooks Online (QBO). Can you share with me the error message you receive on your end? Any additional information can help us narrow things down.
I'd also recommend updating your QBO mobile app and clearing your browser's cache regularly to ensure a smooth process. Too much data stored from your browser causes latency issues that can affect the performance of your account.
When everything looks good, you can check out this article for guidance in matching your accounts efficiently: Reconcile an account in QuickBooks Online.
If you need more help recording invoice payments or managing your reports, you're always welcome to post them in the Community. I'll be here more than happy to assist you anytime!
