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Hi there, 1088512005.

Since Community is a public forum, we're unable to confirm and verify the payment amount. That being said, I'd recommend reaching out to our Phone Support so one of our agents can take a look at your account. Here's how:

1. Click the ? Help icon.
2. Enter Talk to a human.
3. Enter, The subscription payments shows as rs 36000.
4. Enter I still need a human.
5. Click Contact Support Team.

I've also added this reference for more information about account renewal: Renew my account subscription.

Let me know if there's anything that I can help with. Keep safe!