Nice to have you in the Community space, @padraig1
I got some steps we can perform to get around this issue. I recommend accessing your account on a private window (incognito) and set your Two-step verification from there.
There are times the browser is full of cache data and causes unusual behaviour. This can also affect the performance of your account. Using an incognito window doesn’t store cache file, thus, it’s a great tool to use if identifying a browser cache issue.
To get started, you can use these keyboard shortcuts depending on the browser you’re using:
Press keys: Ctrl + Shift + N (Google Chrome browser)
Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
Press keys: Command + Shift + N (Safari browser)
If you’re able to verify your phone number, I’d suggest clearing your regular browser's cache to refresh the system. If the issue persists, try using other supported browsers. That way, we can check if this is a browser-integrated issue.
If this not the case, I recommend contacting our Support team. This way, they can securely check your account and investigate why the text option isn’t available for you.
In case you need to learn some tips and best practices in efficiently managing your account, visit our Help articles page for guidance. There you can browse some topics that serve as your future reference.
Let me know if you have any other questions or concerns about setting up your Two-step verification. I’m always around ready to back you up. Keep safe!
