I'm with you cadet001 and beyond frustrated!
I'm tired of the same link being sent to me for "manage your account" saying the same thing(s) repetitively and then the same answers - incognito would be great IF IT WORKED but it doesn't since they're offline and that's all incognito will do/say!
I've for over two months complained about it being an issue ... it took masses to get them to actually fix it and maybe I am feeling penalized that others have working systems while I do not - because I'm making a lot of noise.
When you pay this amount for a product and it fails - you return it; your cable goes out and you're reimbursed. There's never been any apologies or credits on behalf of QB and their team. Even when they almost cost us $3K in one person's overage on direct deposit - an issue on their end (not mine) and luckily I didn't trust them and checked. That would have been horrible. I most likely would have lost my job. It's sad when you cannot trust a company and their product or get a straight answer to a problem. I know that forums are filled with dissenters - now I see why and it's why I too am looking at going elsewhere *sigh*
