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Hi contact15,

If you're not seeing the Dashboard message, you can check from within the invoice you sent to see if it was delivered or not, under the Customer's name.

It should look like this:

If you don't get any message, then the email has reached the recipient, but if they don't receive it, they may have to mark quickbooks@notification.intuit.com as a safe sender.

Hope this helps!

Bonny