Thanks for getting back to us, Lynne.
We can add 2 in-house accountant in every QBO subscription plan. Here's the user limits for each subscription version:
QuickBooks Online Simple Start : 1 billable user + 2 accounting firms
QuickBooks Online Essentials : 2 billable user + 2 accounting firms
QuickBooks Online Plus : 5 billable user + 2 accounting firms
QuickBooks Online Advanced : 25 billable user + 2 accounting firms
Since your plan is the basic or the Simple Start version, you're unable to add another user on file since it is a single user file only. If you need to add a new user, you need to upgrade the subscription to higher tier level.
Here's how you can add an accountant user in your QBO file:
- Click on the Settings icon.
- Click on Manage users.
- Click on Accountants tab.
- Enter your accountants email address and click on Invite.
As for the feature you are looking to be able to add read-only access to the accountant in QBO is not yet available at the moment.
Check this link to learn more about: Add accountant users in QuickBooks Online.
Post again in the Community if you have other questions about QuickBooks.
