Hello there, brandonardler691. I'm here to help you troubleshoot this one so you can log in to your account.
Before proceeding, please double-check your credentials and correct website when logging in to your account.
Since you can log in to your account on your phone, I recommend opening your account in incognito mode to see if this has something to do with your browser. Whenever you visit a website, it saves some information from the web page in its cache and cookies.
Here's how to access incognito mode in some of the most commonly used web browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
After signing in, you can open your account again. If this resolves the problem, return to your default browser and clear the cache to refresh the page. Then, start with a clean slate. Alternatively, you can also use other supported browsers.
For future reference, you can check out this article to learn how to edit your account credentials after logging in to help protect your data from unauthorized access and potential cyber threats: Update or change your Intuit Account sign-in information.
You can ask further about QuickBooks concerns that come to your mind by replying to my post. Rest assured that I'll be here to provide answers.
