Maybelle_S
QuickBooks Team

Manage your account

I'm here to help you print the certificate, Tulsihp18.

 

Beforehand, may I know why you're unable to access your account? Do you have any challenges opening it? Any information can help us resolve the problem.

 

After you complete the QuickBooks Online (QBO) exam, you can download your certification directly from the platform. It is a straightforward process once you finish the exam. However, if you forgot your user ID or password and can't access your account, use this link to recover it: Recover your Intuit Account if you can't sign in.

 

If your subscription has expired, I suggest contacting our Customer Support Team. They have the necessary tools and capabilities to assist you in accessing your account and printing the certificate. Providing them with the email associated with your account will help expedite the process.

 

Here's how:

 

  1. Go to the (?) Help icon.
  2. Select Talk to a Human.
  3. Enter a short description of your concern.
  4. Click on I still need a human.
  5. Tap Contact Us to connect with our live support.
  6. Choose to Get a callback.

 

You can also visit these helpful articles to help you manage your ProAdvisor profiles:

 

 

The thread is always open if you have other questions about accessing your account and printing the certificate in QuickBooks. I'm available to help you anytime.