Hi, @Veronica35.
You can pay your subscription renewal fee with Mastercard, Visa, Discover Card, or American Express. However, to retain your account, I suggest contacting our Phone support team. They have the tools to check on your account and can provide further advice regarding this matter. Here's how to contact them:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat with a support expert. Live chat M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 8:00 PM, AEDT.
- Call us. M-F, 8:30 AM to 6:30 PM, AEDT.
Additionally, please browse these pages about handling subscriptions, company information, data, and security.
I'm all ears if you have further questions about managing your subscription. Simply leave a reply below and I'd be glad to answer them for you.
