Hi ck-electrical-co,
I understand you are experiencing slowness in your QuickBooks Online account. QuickBooks Online (QBO), like all modern web-based software, also relies on your computer’s processing power, the bandwidth of your internet connection, and the available memory (RAM). When there’s a shortage in any of the areas will affect the performance of the online program.
I suggest using incognito browser when logging in your QuickBooks to rule out the possibility of a webpage issue. Private browsing doesn't store local files or cache.
Use these keyboard shortcuts based on the browser you're using.
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
If it works in incognito, clear the cache of your regular browser. Doing this helps QBO to function more efficiently. You can check out this article that will provide more information: Clear my browser cache and temporary Internet files.
Also, you can check this article for a detailed information as to why: Why is my QuickBooks Online slow?.
Post again in the Community if you have further concerns with your QuickBooks Online. I'll be around to help you.
