Hi Michael40,
Would you be able to tell us the name of the app, so we can check to see if there's an issue about disconnecting it?
On the other hand, you can try disconnecting QuickBooks from their page, if there's an option for that. If there's none, please have our phone or chat team see your setup to check it further. The have additional tools to see it.
- Click on Help and choose Contact us.
- Enter a summary of the scenario and click on Let's talk.
- Choose from Chat or Get a callback.
You can always go back to this thread if you have other questions.
