Hi Jimmyd998,
Thanks for joining the thread. You'll encounter errors in QuickBooks Self-Employed if the bank's system has issues. Once their website is up and running, go to the Gear icon, select Bank accounts, then click Refresh all.
Also, ANZ has a security setting where you'll receive an error while accessing their website on multiple devices/browsers simultaneously. It's best to sign out to your ANZ online banking from other devices/browsers before you update your bank feeds QuickBooks Self-Employed.
If the same thing happens, please use an incognito window and update it from there. Here are some of the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
In addition, I suggest clearing the cache and making sure that the browser is updated to fix issues when using QuickBooks Self-Employed.
Feel free to drop a comment below if you need further assistance. Have a nice day!
