Hello @Ken - Product Champion ,
Can you elaborate a bit on your post? I have taken over treasurer duties for a non-profit and inherited the QBO file I'm working in. I have set our own gmail address to be the customer-facing address in settings, and as long as I only email one form at a time, it sends from the gmail address and the email shows up in our "Sent Items" folder in our gmail email account.
However, when I send multiple emails using the Batch Email feature, a little circle spins for awhile, then it tells me that 99 emails have been sent, or whatever qty it happens to be. But I don't get to choose the "from" address at all. When I see the emails that were sent, they are being sent from the generic intuit address, "[email address removed]" and not a single email goes into my gmail sent items, as I expected it would.
Do you know what I can do to get the batch emails to send from our own address instead of the generic intuit address? Any help you can provide would be appreciated.
