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Thanks for letting us know about your experience with connecting Great Southern Bank to QBO, @julesrulz11-iclo.
The issue with not being able to link GSB to bank feeds is still under investigation. This has been reported our engineers, and they are currently reviewing this issue and gathering details in order to implement the solution.
Regretfully, we can't provide the exact turnaround time on when this will be resolved. Our engineers are working on escalations internally. They instead send live updates about the status of the investigation through email. If you're not yet added to the notification list, I recommend contacting our support.You can contact us directly to be added to the list of affected users and receive real-time updates about the issue.
Provide the investigation number INV-72419 to our agents. Here's how to contact us:
- Go to the (?) Help menu, then select the Search tab.
- At the bottom, select Contact us.
- Enter the keyword Account Management and Billing in the What can we help you with? box.
- On the next screen, scroll down to the Choose a way to connect with us section.
- Choose Chat with us to initiate a discussion with a live agent.
We continue asking for your patience while this is being worked on. I'm here to help if you have other QuickBooks concerns.
