Hi there, user12557.
The steps for changing the email used for your sales forms are provided above. When you send a batch email for invoices to your clients, the system will ask for the client's email.
When you want to add Intuit's service email addresses to your email's list, make sure you receive emails from Intuit to your Outlook. You can click this article to see the steps and details: Receive important email messages from Intuit.
like Outlook rather than to Hotmail to make sure you receive emails from Intuit, you can click this article to see the steps and details: Receive important email messages from Intuit.
In case you're using QuickBooks Desktop, you can check the web mail's settings in the preferences to make sure you're using the right email. For additional information, you can refer to the articles below. Please note that these are US articles and still apply to your concern.
Please refer to this article to see instructions about setting up invoices to send from your Gmail address: Send invoices from your Gmail address FAQ.
You can always visit us here in Community if you have any other concerns. I'm a few clicks away to help. Have a good day!
