Thanks for laying out your concern in this thread, Snowpaw & Montrose.
I'm here to help point you in the right direction for support available to help you fix the MTD issues you're having in QuickBooks Online (QBO).
First off, please make sure to check the details provided by my peer, MaryLandT, above.
In case you have already ensured that the information is correctly set up, I recommend reaching out to our Customer Care Team to address this issue immediately. They're equipped with the necessary tools to check your account securely and perform a screen-sharing session to pinpoint the root cause of this issue. Here’s how:
- Log in to your QuickBooks Online account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
Please check out our support hours to ensure we can address your concerns promptly.
I'm also adding these resources for your guide in filing taxes:
You're always welcome to post again if you have additional questions regarding your taxes. I'm just a post away from helping. Stay safe!
