potomacpc
Level 3

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Everyone should take comfort in the fact that after 2 1/2 hours on the phone with QuickBooks escalated support, they have stated this is a Windows issue and not a QuickBooks issue.

 

I am being sarcastic about taking comfort but I wish I was joking about their "senior" support honestly stating that this is a Windows issue and there is nothing QuickBooks can do.

 

They were also unimpressed with this thread, the fact the issue has been open for over a year, the fact that multiple Intuit resources have commented that the issue is being looked into and the fact that the simple fix I provided over a year ago would resolve the issue.