David-212915
QuickBooks Team

Install

Thanks for posting in the Community, @Dw06261971. I'm here assist with getting you access to your accounts. 

 

When a user is having trouble signing into their QuickBooks Online account, they can reset their password and/or have their ID sent to them. Here's how:

 

  1. Visit qbo.intuit.com.
  2. Choose I forgot my user ID or Password.
  3. Enter the required information, such as phone number, email address or user ID and click Continue.
  4. Follow on the instructions provided onscreen. Additionally, you'll receive an email with a password reset link if you have used your email address or user ID to verify the account. 

 

For additional insight into this, such as what to do if you don't receive an email, please see the following article: I Forgot My User ID or Password.

 

This resource should get you pointed in the right direction for accessing your accounts and back to business. 

 

Let me know if I can be of additional assistance by posting below. Hope you have a good rest of your week.