We're still working on getting this issue fixed, wfus.
Right now, we do not have an estimated time frame to resolve this issue with the scheduled backups. We have an available workaround though, and that is to manually backup your company file.
Here's how:
- Click File in the upper left-hand corner.
- Select Back Up Company, and then choose Create Local Backup.
- Click the radio button for Local backup, and then click Next.
- Choose the location where you'd like to save the backup copy.
- Click Next in the Create Backup window, and then click Finish.
I'd also recommend getting in touch with us so we can add your company details to the investigation. This way, you'll be notified when we roll out a permanent fix. To get our contact number, just scroll up from this thread and follow the steps given by my colleagues.
I appreciate your patience on this. Please let me know if you need more help with QuickBooks.
