dholley328
Level 3

QB 2018 Error - "The File Exists"

QB 2018 Error:  The Windows error was "The file exists." when opening two different companies.  

Win 7 Pro

 

Steps taken:

- rebooted, no luck

- restored one of the companies, and then both companies - no luck

- created a new folder (empty) and restored both companies to empty folder - no luck

- Ran File Doctor - no luck

- restored from a 2 day backup

 

We can use the company after hitting OK about a dozen times.  And this is happening to two different company files.

 

Note: the computer would not start and wanted to do a restore from previous restore point.  This worked successfully.

 

Suggestions?

 

Always much thanks,

Darryl

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