LouiseG
QuickBooks Team

Install

Let’s perform the troubleshooting steps so you can access your QuickBooks Desktop (QBDT), M-B.


It’s possible that the antivirus software on your computer is in the way. Let’s disable your antivirus software and attempt to activate your QBDT. After that, you can turn it back on. I recommend reaching out to your antivirus provider if you need help getting it to work with QuickBooks.


If you don’t get asked to enter your validation code, you can manually activate QuickBooks. Here’s how:
 

  1. Open your QBDT account.
  2. Press CTRL + P on your keyboard.
  3. Enter your validation code.
      

Regarding your second concern, to create a window user with administration, add a Windows user with admin rights, then sign out and log in as the new user. 

Let us know in the comments below if you have follow up questions.