I have been trying to install the update and am not even able to logon as administrator without getting the message that a reboot is required. I have tried rebooting and waiting for at least 5-10 minutes to attempt to login again as administrator. I have also tried having WordPad open. The other suggestions are beyond my capabilities. Since you are only allowed so many logins when an update needs to be installed I have run out, so am not able to access QuickBooks at all. We have a tech person, but he has had a major medical issue, otherwise I would be asking him for assistance. Since I can't login I'm not able to contact anyone through chat via the software.
