I appreciate you for chiming on the thread, Dray 3198. Allow me to assist you in incorporating the recent updates to your QuickBooks Desktop (QBD).
I suggest restarting your computer like AVanZee after following my colleague's instructions. This will enable seamless integration of QBDT upgrades onto your system.
However, if the issue persists with the updates after rebooting, I recommend contacting our QBDT customer care team. Specialized tools are available to them, allowing secure access to initiate an investigation and provide detailed information to address the matter. Please know that the Community is a public forum, and we cannot perform such actions.
Here's how to reach our QBDT customer care team:
- Open your QBDT account.
- At the top of your account, select Help.
- Choose QuickBooks Desktop Help/Contact Us.
- Click on Contact Us.
- Please give a brief explanation of your concern, then press Continue.
- Log into your Intuit account. Select Continue, then Continue with my account.
- A single-use code will be sent to your email. Type in your code and click Continue.
- Choose if you want to Chat with us or Have us call you.
Please be aware that the operating hours of our QBDT customer care team vary depending on the subscription. The following is a guide as to when you can contact them:
- QuickBooks Desktop Pro, Premiere, and Plus users are available Mondays to Fridays from 6 am to 6 pm.
- QuickBooks Desktop Enterprise is available any time on any day.
Additionally, when you experience issues with your company file in QBDT and result in a program, you can utilize this article to fix it: Manage your data files to fix QuickBooks Desktop performance issues.
Keep me posted if you need further help with QBDT updates. I’ll jump right back in to assist further. Have a great day ahead!
