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Install
I'm here to ensure you can successfully update your QuickBooks Desktop (QBDT), @mrbcpas.
Have you tried performing the troubleshooting steps provided by CamelleT above? If not, I suggest you to do so. Running the Diagnostic Tool from the Tool Hub could help fix the error. You can also utilize this article for the process: Fix Error 1603 when you install QuickBooks Desktop
If the error persists, it's best to contact our Phone Support team. They can further investigate your case by conducting a screen-sharing session to view your account securely.
They can be reached while using QuickBooks. Here's how:
- Open your QBDT company.
- Go to Help, then QuickBooks Desktop Help.
- Click Contact Us.
- Enter a brief description of the issue in our Ask a Question (or tell us what's wrong) field.
- Hit Continue.
- Select We’ll contact you for a callback or Message Us to start an instant messaging session.
Make sure to review their support hours so you'll know when agents are available.
Moreover, you may visit these articles that you may find useful in the future:
- Fix backup company file issues in QuickBooks Desktop
- Fix company file and network issues with QuickBooks File Doctor
Please reply below if you need further assistance in updating your QuickBooks account. I'll be right here to help you thoroughly.