GenmarieM
QuickBooks Team

Install

I appreciate all the efforts you've exhausted just to get this working, @Gad5. Let me route you to the best support that can help you troubleshoot and check the issue.

 

Since the issue persists even after following the troubleshooting steps provided by my colleagues and concerning the charges to your account, @kalderr, I recommend reaching out to our QBSE Support Team to have them further investigate your account and provide you with more information.

 

For more details on how to get in touch with them and their available hours, please visit this article: Contact QuickBooks Self-Employed Support.

 

As you troubleshoot your QuickBooks Self-employed account, please know that the Community is always here to support and assist you at any time.