Hello there, Gad5.
Let me provide troubleshooting steps in your QuickBooks Self Employed mobile app on your Android device to solve the white screen you're experiencing when trying to open your account for invoicing and mileage tracking.
Please note that once you enter or record data in QuickBooks Self-Employed, you'll always be able to see them within the program. Since you're unable to view your entries due to a white screen, I recommend following the steps provided by ShangY to fix the problem.
If the issue persists, I suggest uninstalling and reinstalling the application to start fresh. I also advise checking on the QuickBooks mobile app system requirements to guarantee the compatibility of your Android device with the app to run smoothly.
In case the problem continues to occur, I recommend contacting our QBSE Support Team. They're the best support group for such inquiries as they can request account information. This way, they'll be able to investigate the cause of why you're getting a white screen.
In the meantime, you can access your QBSE via a browser to work with invoicing and mileage tracking as a workaround.
In case you need to explore our new product that is similar to QBSE with more advanced features, you can read this article: Introduction to QuickBooks Solopreneur.
This thread is always open if you have additional questions or concerns about QBSE or invoicing and mileage tracking in the program. We'll make sure to get back to you as soon as possible, Gad5. Take care!
