ShyMae
QuickBooks Team

Install

Hello there, @redprototype. I would feel the same way if I were in the same situation. Let me route you to our security team to report this fraudulent activity. 

 

These scam works involve misleading users into believing their computer is malfunctioning, followed by an offer to provide the necessary fixes. Please know that Intuit will never contact you to fix a computer problem. These fraudulent individuals are typically motivated by financial gain or access to sensitive files. You can check out our security tips to learn how to avoid fake customer support scams.

 

I recommended contacting our technical support to report this fraudulent activity. Our team of experts will thoroughly investigate the matter and take appropriate action. 

 

You can follow these steps: 

 

  1. Go to the Intuit Online Security Center, then click Contact Us.
  2. Scroll down, look for the Report technical support scams, and click the email below.  

 

In addition, you can read our privacy and security in QuickBooks. It delves into our company's approach to safeguarding the sensitive information we handle. 

 

Furthermore, I'll add these articles that can serve as guides for managing your QuickBooks Desktop.

 


I want to ensure 
your queries will be addressed promptly. You can reach out again if you need assistance with any QuickBooks-related concerns.