cn133
Level 2

QB Database Server Manager GUI will not open (QBServerUtilityMgr.exe)

Hello- 

I have been trying to solve this for ages and I hope the experienced users here can help get it working again.

 

Problem:

The DB mgr GUI will not load (QBServerUtilityMgr.exe)- the tray icon appears but goes away either on its own or when rolled over.

 

Win10x64 up to date

QB Premiere 2023 (had 2020 prior).

 

I have removed QB and reinstalled, repaired, removed 2020, tried various compatibility modes, even replaced w same file from another machine where the DB mgr loads fine. Disabled/enabled the service/made sure logon was local etc.

I followed steps from another post about multiple versions x32/x64 etc but no luck.

(https://quickbooks.intuit.com/learn-support/en-us/install/qb-2022-db-service-breaks-others-and-causi...)

Oddly the Network Issues section of the QB Tool Hub gives a pop up message saying the DB mgr cannot run until it is set up/is not available and to run QB and enable hosting to fix. (paraphrasing)

 

Workaround:

I CAN run QB on the server and enable hosting and works fine. Seems the service "QuickBooksDB33" is fine?

 

I would be most grateful for any suggestions to help resolve this issue and get the DB mgr going so I can scan the company files folder.

 

Thank you.

Solved